- Room rates do not include TAX (13%) and are per room/per night.
- Room rates include breakfast buffet.
- Children under 12 years that share a room with 2 adults stay free of charge.
- Maximum 2 children free in each room.
- A third child pays USD 10 + tax additional fee.
- No pets allowed.
Reservations & payments
- We require all reservations to be fully paid (100%) 30 days before arrival at the lodge.
- We require a minimum of 25% of total reservation to be deposited (to guarantee reservation) if this is made more than 30 days before check-in date.
- Reservations are guaranteed by a copy of the deposit statement or other proof of payment. This should be forwarded to the lodge by fax or e-mail, stating clearly the name of the client, date of entry and of leave and amount paid.
- For deposits ask for one of the hotel’s bank accounts.
- Reservations are also guaranteed through a correctly filled-in and signed credit/debit Card Authorization form, that the client has to return to the hotel by fax or e-mail.
- We accept payments from the following credit/debit cards: VISA, MASTER CARD
- We also accept payments in cash, in US dollars, Colones or Euros.
- Cancellations with more than 30 days of anticipation: we will refund 75% of your reservation.
- Cancellations made from 30 days to 15 days before date of arrival at the Lodge, are subject to a charge of 75% of the total reservation.
- Cancellations made from 15 days before- to date of arrival, and/or ‘no show’, will not be refunded
Guayabo Lodge assumes no responsibility should client cancel for any reason, including sickness, death in the family, natural disaster, conflict of war, or any other circumstance.